Contact Us

We’re here to help with anything you need, from questions about ingredients and scents to support with your order.

Send us a message using the form below and we’ll get back to you within 1 to 2 business days.

Need help right now?

You can also reach us using the chat button in the bottom-right corner of the page.
Our chatbot is the quickest way to get answers about:

  • Local delivery
  • Order status
  • Ingredients
  • Product recommendations

Other ways to connect

  • Follow us on Instagram: @eternalsundayca
  • Sign up for our Newsletter
  • Visit us at Toronto’s local markets throughout the year

Use the form below for anything else

Frequently Asked Questions

Do you offer free delivery?

We offer free local delivery to customers with postal codes beginning with M4, M5, or M6, covering most of downtown Toronto.

How it works

  • Enter your postal code at checkout
  • If it begins with M4, M5, or M6, free delivery will appear automatically
  • Deliveries usually arrive within 1–2 business days

A quick note about payment methods

Local delivery does not work when checking out with Apple Pay or Google Pay, because these methods skip the postal code verification step.

To access free delivery, please complete checkout by entering your address and credit card information manually.

Not sure if your address qualifies?

Reach out using the chat button or the form below, we’ll confirm it for you.

How long does shipping take?

Orders are processed within 1 to 2 business days. Delivery times vary by region.

Are your products natural?

Yes. Every item is made with simple, natural ingredients, without synthetic fragrances, parabens, or plastics.

Can I return or exchange a product?

Soaps and lip balms are non-returnable for safety reasons, but other products may qualify. Visit our Return & Refund Policy for full details.

Do you sell at local markets?

Yes. We participate in Toronto markets throughout the year. Follow us on Instagram for updates.